Digital Delivery Policy
Last updated: January 2025
Nature of Service
FXfolder is a digital community membership service. All content, including community trade ideas, educational analysis, performance data, the trader leaderboard, and trade history, is delivered digitally through the FXfolder web dashboard and Telegram bot.
Delivery Methods
Community content is delivered through two channels:
- FXfolder Dashboard: access the community feed, performance charts, leaderboard, and history by logging into your account at fxfolder.com
- Telegram Bot: real-time notifications for new community trade ideas and analysis (requires providing your Telegram user ID)
Access
Upon subscribing (or starting your free trial), you gain immediate access to the features included in your selected plan. Access continues for the duration of your active subscription or trial period.
Availability
We aim to maintain 99.9% uptime for the FXfolder platform. However, we do not guarantee uninterrupted access and are not liable for temporary outages due to maintenance, server issues, or factors outside our control.
No Physical Goods
FXfolder does not sell or ship any physical goods. All products and services are delivered digitally. There are no shipping fees, delivery times, or physical returns.
Contact
For questions about digital delivery, contact us at support@fxfolder.com.