FAQ
Frequently Asked Questions
Everything you need to know about the FXfolder community, our traders, and our memberships.
Getting Started
FXfolder is a forex trading community and education platform. Vetted community traders share trade ideas and analysis with members; you can follow them, see their performance on a transparent leaderboard, and pick the ones whose style fits yours.
Sign up with your email or Google account and choose a membership (Community Starter or Community Premium). Your 7-day free trial starts immediately; no card is required to begin the trial.
No. The community is built for traders of all levels. Trade ideas include clear entry, stop loss, and take profit levels, and community traders post educational analysis alongside their setups.
Community & Trade Ideas
Trade ideas are posted by vetted community traders. New traders go through a pending review period where they post educational analysis only; once approved, their trade ideas publish directly to the feed.
Forex currency pairs (e.g., EUR/USD, GBP/JPY) are available on both memberships. Commodity trade ideas (gold, silver, crude, etc.) are available on Community Premium.
In real time on your FXfolder dashboard and through our Telegram bot. Each idea includes entry, stop loss, take profit levels, and the trader who posted it.
It depends on market conditions and how active community traders are. We weight the leaderboard toward quality over quantity, so traders who chase volume get penalised, not rewarded.
The community performance page shows a leaderboard ranked by confidence-adjusted win rate. Each trader has a public profile with their stats, history, and educational posts.
Neither. Trade ideas are educational content shared by independent community traders. You are responsible for your own trading decisions and risk management.
Memberships & Billing
Community Starter ($39/month) for currency trade ideas and community access. Community Premium ($49/month) adds commodity trade ideas, advanced trader analytics, and priority support. Both include a 7-day free trial.
Yes. Upgrade or downgrade between Starter and Premium at any time from your plan management page. Changes take effect at the start of your next billing period.
Cancel from the plan management page in your dashboard. Access continues to the end of your current billing period.
You can request a refund within 7 days of your first payment. After that, no refunds are available due to the digital nature of the service. See our refund policy for full details.
Account & Telegram
During onboarding (or later from profile settings), enter your Telegram user ID. Our bot will deliver trade ideas and updates to your Telegram account.
You can update your profile details including name, phone, country, and Telegram ID from your dashboard. For email or password changes, use the profile settings page.
Yes. We use industry-standard encryption for passwords, secure JWT authentication with token rotation, and HTTPS for all communications. We do not share your personal data with third parties.