Frequently Asked Questions

FXfolder is a forex signal platform that delivers real-time trade signals to your dashboard and Telegram. It includes performance tracking, signal history, and a clean interface designed for traders of all levels.

Sign up with your email or Google account, choose a plan (Starter or Premium), and you'll start your 7-day free trial immediately. No credit card is required to start.

No. FXfolder is built for traders of all levels. Signals include clear entry, stop loss, and take profit levels. The interface is simple and beginner-friendly.

We provide forex currency pair signals (e.g., EUR/USD, GBP/JPY) on the Starter plan, and currency + gold (XAU/USD) signals on the Premium plan.

Signals are delivered in real-time on your FXfolder dashboard and via our Telegram bot. You'll receive entry price, stop loss, take profit levels, and the trade direction (buy/sell).

Signal frequency depends on market conditions. We focus on quality over quantity — only publishing setups that meet our criteria.

Yes. Your dashboard includes a full signal history with outcomes, win rates, risk-reward ratios, and performance charts. Transparency is core to FXfolder.

We offer two plans: Starter ($40/month) for standard currency signals, and Premium ($50/month) for full access including gold signals, priority updates, and premium support. Both include a 7-day free trial.

Yes. You can upgrade from Starter to Premium or downgrade from Premium to Starter at any time from your plan management page. Changes take effect at the start of your next billing period.

You can cancel your subscription from the plan management page in your dashboard. Your access will continue until the end of your current billing period.

Yes. You can request a refund within the first 7 days after your first payment. After that, no refunds are available due to the digital nature of the service. See our refund policy for full details.

During onboarding (or in your profile settings), enter your Telegram user ID. Our bot will then deliver signals directly to your Telegram account.

You can update your profile details including name, phone, country, and Telegram ID from your dashboard. For email or password changes, use the profile settings page.

Yes. We use industry-standard encryption for passwords, secure JWT authentication with token rotation, and HTTPS for all communications. We never share your personal data with third parties.